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A Guide to Uber
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Riders
Account and Payment Options
I can't sign in or request a ride
I left my phone in a vehicle
Why was my payment declined?
I can't request a ride
Troubleshooting 2-Step verification
How to clear an outstanding payment
I forgot my password
My password reset link isn't working
I can't sign in to my account
I lost access to my phone number or email
Why do I need to refill my Uber Cash?
Taking a screenshot of your phone number
I'm receiving someone else's emails