Show menu
Help
Return to the landing page
Washington D.C.
sign in
Sign up
We're here to help
Riders
How can we help?
Search
Trip Issues and Refunds
Account and Payment Options
More
A Guide to Uber
Uber Pass
Uber Rewards
Signing Up
Accessibility
Riders
Account and Payment Options
I can't sign in or request a ride
I can't clear an outstanding payment
Why was my payment declined?
I can't request a ride
I forgot my password
My password reset link isn't working
I can't sign in to my account
Troubleshooting 2-Step verification
How to clear an outstanding payment
I left my phone in a vehicle
I lost access to my phone number or email
Why do I need to refill my Uber Cash?
I'm receiving someone else's emails
Taking a screenshot of your phone number