Due to the impact of COVID-19, support responses may be delayed. The safety and well-being of everyone using the Uber platform is our top priority, and our Support teams are working to help everyone who needs it.
Click here for more details.
Show menu
Help
Return to the landing page
Washington D.C.
sign in
Sign up
We're here to help
Riders
▾
How can we help?
Search
Trip Issues and Refunds
Account and Payment Options
More
A Guide to Uber
Uber Rewards
Signing Up
Accessibility
Riders
A Guide to Uber
Taking a ride
Am I charged for cancelling an Uber ride?
Selecting a ride profile
Splitting a fare with a friend
Select a payment method for a ride
Do riders pay tolls or surcharges?
What are suggested pickup locations?
How to identify a driver and vehicle
Wait time fees
Sharing ETA and trip status
Sharing your pickup location
Tolls, Surcharges, and Fees