Promo code didn't apply

You can check if your promo code applied to a previous order by viewing the receipt for that order.

To view a receipt in the app:

1. Tap the Account icon in the menu bar at the bottom of the main screen.
2. Select Orders then Past Orders.
3. Tap on the past order you’d like to view.
4. Tap View receipt.
5. The promo discount will appear below the subtotal.

You can also view your available promos and add new promos to your account by navigating to the “Promotions” section in the app.

Promo codes can only be used once. Any leftover credit on a single promotion does not apply to future orders. Also, remember that each promo code has its own terms and conditions: make sure you’re using it in the applicable location, currency and before the expiration date.

Please note that promo codes should be added before placing the order. We cannot apply a promo code if you forgot to add it.

If the promo applied successfully you should see it included in the order charge checkout, just before hitting the Order button.

For more on how promo codes work, see this article.

If you believe there was an error with applying or redeeming a promo code, please let us know: