We're sorry the items you received didn't meet your expectations. You'll have the opportunity to rate each item in your order so you can give specific feedback about each one. Your ratings are an important way for us to ensure that we partner with only the highest quality merchants. If you believe the order you received was unacceptable, please share a few details about what was wrong so our team can help. Please make sure to contact us within 48 hours in order for us to provide the best possible support experience. After this timeframe, we may be unable to provide a refund or other resolution.