Check the status of my order

How to check your order status:

  1. Open the app.
  2. Tap the receipt icon on the bottom menu bar.
  3. Tap “Upcoming” to select your current order.
  4. Tap “Track” to view the status.
  5. Look for the description to understand its status.
  6. Once a delivery person is selected, a map appears showing their location.
  7. Track your delivery person’s progress as they make their way to you.

For orders with multiple delivery people:

  • Contact each delivery person separately