We're here to help

Check the status of my order

From your list of orders, tap "Track Order" to view the status of your food. It will either be waiting for the restaurant to confirm, in the process of being prepared, or with a delivery partner and on the way from the restaurant to you.

Once a delivery partner has your food, a map will appear showing the location of your food. To contact your delivery partner:

1. Tap Contact near the map
2. Choose between a call or message

Please note that delivery partners need to stay safe and obey the rules of the road. A delivery partner probably can't answer your phone call when in traffic.