We're here to help

I had an issue with my delivery partner

If you had a poor experience with your delivery experience, the best way to record this feedback is by rating your delivery partner. Do this through the Uber Eats app once the order is complete:

1. Tap the receipt icon on the bottom menu bar
2. Locate the order you'd like to rate
4. Rate the delivery partner, then the restaurant, then the specific food you ordered
For additional order issue needs, review the links below:
If your issue is not resolved by checking the points above, please report your experience here so it can be reviewed further.
Sign in to get help