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Order never arrived

If you never received your order but were charged for it, let us know here.

We'll review what happened and make any necessary adjustments.

Note:
- If you selected the delivery option "Leave at door", please check your door to make sure your order has not already arrived.
- If a delivery person made a reasonable effort to contact you when arriving at your requested location, you may not be eligible for a refund.
- NOTE: If you placed an order with Cornershop, you can contact their support team directly by visiting their website.
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