If you never received your order but were charged for it, let us know here. We'll review what happened and make any necessary adjustments. Note: - If you selected the delivery option "Leave at door", please check your door to make sure your order has not already arrived. - If a delivery person made a reasonable effort to contact you when arriving at your requested location, you may not be eligible for a refund. - NOTE: If you placed an order with Cornershop, you can contact their support team directly by visiting their website.