I can't sign in to my account

To get you back into your account as quickly as possible, please follow the simple steps below.

If you haven’t forgotten your password, here are the top three reasons you might not be able to sign in to your account:

• You no longer have access to the email address listed on your account
• Accidentally having more than one Uber account
• You changed the email or password on your driver or rider account (this will automatically change your eater account too)
• Your contact details are already in use or you cannot update them yourself

Your privacy and security is our top priority, that’s why we need additional information to verify your account. The more accurate your details are, the faster we can resolve your issue.

In many cases, users have duplicate accounts and this is easily fixed.

We simply need your preferred phone number and email address, and your permission to combine the accounts

If you think you might know why you cant sign in, please select one of the following: