Merchants and delivery people do their best to fulfill every order on time. However, external factors like heavy traffic, bad weather conditions, or busy/peak times can cause delays.
Two times will be displayed when your order is placed:
Estimated Time of Delivery: This is the earliest expected time your order will be delivered, which may change during your order due to external factors.
Latest Estimated Delivery Time: This is the best estimate for your order’s latest delivery time based on similar orders. We aim for accuracy, but this may not be correct 100% of the time.
If you have concerns with an order where the arrival time was over the Latest Estimated Delivery Time, let us know below.