Wrong or missing items

Merchants try their best to fulfill every order, but sometimes they must remove an out-of-stock item from your order. Please check your final receipt to see if the missing item(s) were already taken off.

If you still have an issue, send us the details using the form below about your missing or incorrect items. Please complete this form within 48 hours to be eligible for a refund. Requests outside of this time window will not be eligible for a refund. We’ll review and make adjustments as necessary.

If you place another order within 1 hour of receiving your original order, we may be able to provide Uber Cash in the amount of the second order’s delivery fee.