My order is wrong

If you were given the wrong order (for example, if it appears you have someone else’s items), let us know here. We’ll review the details and determine the next steps. We are unable to replace the order, but you may be eligible for a refund.

Photos help us understand what happened. Please attach a photo of the items you have and/or the receipt of the incorrect order (check the delivery bag for a receipt).

An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from