Merchants and couriers do their best to fulfill every order on time. However, external factors like heavy traffic, bad weather conditions, or busy/peak times can cause delays.
The time range for the Estimated Time of Delivery will be displayed when your order is placed. This is the earliest expected time your order will be delivered, which may change during your order due to external factors.
We do our best to be as accurate as possible, but it may not be correct 100% of the time.
If you have concerns with an order where the arrival time was over the Estimated Time of Delivery, let us know below.