Promo code didn't apply

If you’re unsure whether your promo code applied to a previous order or has expired, you can check this in the Uber Eats app:

  1. Tap the profile icon on the main screen bottom menu bar (icon on the farthest right)
  2. Tap “Promotions”
  • Active promotions appear at the top of the page and display the expiration date, location it can be used in, and other details
  • Redeemed and expired promos appear in the “PAST PROMOTIONS” section, just tap “VIEW RECEIPT” to see the associated order receipt

Promo codes can only be used once. Any leftover credit on a single promotion does not apply to future orders. Also, remember that each promo code has its own terms and conditions: make sure you’re using it in the applicable location, currency and before the expiration date.

Please note that promo codes should be added before placing the order. We cannot apply a promo code if you forgot to add it.

If the promo applied successfully you should see it included in the order charge checkout, just before hitting the Order button.

For more on how promo codes work, see this article.

If you believe there was an error with applying or redeeming a promo code, please let us know: