What is an e-invoice?

** NOTE ** Uber Eats is officially Taiwan local entity on February 1st, 2021. To comply with Taiwan’s laws and regulation, Uber Eats and the merchant partners including restaurants, grocery stores, and pharmacy stores shall issue sales receipts (depending on the individual contract) in the following two ways: only if the merchant partners who are exempted from the use of government uniform invoices, Merchant partners shall issue a government uniform invoice stating the purchasing goods and amount. The delivery fee / service fee or other fees charged by Uber Eats shall also be issued a government uniform invoice (e.g. Subscription fee) by Uber Eats to the customers as well.

Users will be able to download the e-invoice within 24 - 48 hours after the order is completed. The invoice will be uploaded to the MoF E-invoice platform and automatically enrolled in the national invoice lottery held every 2 months.

If you would like to modify your GUI preference (e.g. add Tax ID, add a donation, printing option, etc), please see the step by step

  • Step 1: Open the GUI notification email from Gateweb
  • Step 2: Click on “Check Invoice” which will link you to the Gateweb portal to amend preferences
  • Step 3: Select the relevant option on the Gateweb portal and modify your preferences accordingly
  • Step 4: Be noted that the printing function will be available 7 days after the order completed, and the function will be deprecated on the 10th of all odd months

In addition, you can now link your carrier directly in the Uber Eats app. Please follow the steps below:

  • On the checkout page, click “Invoice Details” located under your selected payment method
  • Choose your Personal Carrier type (Mobile Barcode, Citizen Digital Certificate, Business ID number or Donation Code) and fill in the required information
  • Review the disclaimer and confirm your selection to return to the checkout page

Please make sure the “Invoice Details” checkbox remains selected to ensure your chosen carrier is successfully applied to your order. If you do not make a selection, Uber Eats will issue an invoice to your member carrier. Please remember to proceed to the E-Invoice Platform later to complete the consolidation process.

Please note that some merchants have not yet enabled the carrier feature. If the merchant does not support this function, the invoice will be issued in print or electronic format.