What is the Uber Eats cancellation policy?

You are guaranteed a free cancellation up until the merchant has accepted your order.

Cancellations made after the merchant has accepted may incur charges.

To cancel an order through the app:

  1. Access your order status screen, then tap “Cancel Order.”
  2. A pop up appears confirming you’d like to cancel and alerts you to any potential charges.
  3. Tap “Cancel Order.”
  4. Select why you chose to cancel, then tap “Done.”

To verify charges on the order:

  1. From the bottom menu bar, select the Account icon.
  2. Tap Orders, then Past Orders
  3. Select the cancelled order.
  4. Tap View receipt.