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Uber Eats
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Help with an order
Account and Payment Options
Guide to Uber Eats
Uber Eats
Guide to Uber Eats
Basics
What is Uber Eats?
How does Uber Eats work?
When and where is Uber Eats available?
How to place an order on Uber Eats
Am I expected to leave a tip?
How is the delivery time calculated?
How can I reorder food that I've ordered before?
Where should I meet my delivery person?
Why do I see different restaurants at different times?
I have a different question about Uber Eats
Accessibility: How to use VoiceOver
Accessibility: How to Use TalkBack
I have feedback about VoiceOver or TalkBack features
Restaurant uses its own delivery staff FAQ
Pick-up Order FAQ
How to request utensils and condiments
How to add a tip
Where / When is alcohol delivery available?
When will alcohol delivery be available in my city?
How can I order alcohol?
Do I have to be present to accept my alcohol delivery?
What happens if I am ineligible to receive alcohol at the time of my delivery?
FAQ for large orders with multiple delivery partners
How to find allergy friendly restaurants
Policies
What if I have food allergies and/or want to change the order?
What is the Uber Eats cancellation policy?
Can I order multiple meals, or from multiple restaurants, in the same order?
Why was I charged for my order that never arrived?
Pricing
Are tips included in my order total?
Why is the delivery fee higher than expected?
How do fees work on Uber Eats?
What is a service fee?
How do I tip my courier?
How do prices work on Uber Eats?
What is the small order fee?
Top Eats
What is Top Eats?
How do restaurants qualify?
How do I find Top Eats restaurants?