Help with an order

• Issue with an ongoing order

  • Delayed support response time due to COVID-19
  • Check the status of my order
  • Change items in my order
  • Cancel my order
  • Change my delivery address
  • Why was my order canceled?
  • Contact the delivery person
  • My delivery person made me feel unsafe
  • My order is taking longer than expected

• Issue with a delivered or past order

  • My promo code didn't apply
  • I had an issue with the quality of my food
  • My order was damaged
  • My order had missing or incorrect food items
  • Change my payment method for this order
  • I had an issue with my delivery partner
  • My order never arrived
  • How to change my tip
  • Missing utensils or condiments
  • I had a different issue with my order
  • My entire order was wrong
  • I had a food safety concern about my order