If your order is being picked by a delivery person, you can make changes to your order as long as an item hasn’t been marked as found yet and the order is not completed.
Adding an item
- On your active orders page click Add Items. This allows you to add new items to your order from the merchant’s catalog
- Click View cart to see the updates you’ve made
- To confirm the changes you’ve made, click Update order
Editing item preferences
- Select the item you want to update
- Click Item preferences to update your replacement preferences
- Choose from one of the backup instructions
- To confirm the changes you’ve made, click Update order
Editing special notes
- Select the item you want to update
- Click the Add note text box to enter any notes for your shopper
- Select Update order to confirm your changes
Removing an item
- Visit your active orders page
- Click on the Edit items pill to see the items listed in your order
- Select the item you want to remove and change the quantity to 1
- Select the item to remove it from your cart
If you want to make changes to items already marked as found, removed or replaced, please reach out to your shopper directly.