Where should I meet my delivery person?

Where you should meet the delivery person depends on which of the 3 delivery options you chose when placing your order:

  1. Leave at door: Your order will be left at your door
  2. Meet at door: You’ll meet the delivery person at your door
  3. Pick up outside: You’ll meet the delivery person outside

After selecting your preferred delivery option, follow the on-screen prompts to update your delivery details.

If you have other special delivery instructions, you can include them before confirming your order. For example, if you select the Leave at door delivery option, you can include special instructions like: “Please leave my order next to the potted plant near the front door. Thanks!”.

Can I contact my delivery person before dropoff?

Once your order is on the way, you can contact your delivery person directly by tapping Contact on the order tracking screen. This is often the best way to coordinate an exact dropoff spot if you’re unsure where it will be. Keep in mind that your delivery person may be driving and may not be able to answer the phone or write a message.