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When will my documents be approved?

In most cases, when you upload documents, we'll get you an answer within 2 hours. To streamline the application process, please keep these tips in mind when uploading documents:

- Make sure all the documents are up to date and not expired. Expired documents will be rejected and extend your wait time as you resubmit.

- Your name must be clearly listed on your vehicle's proof of insurance and driver's license documents. Your name on these documents must match the name you use to sign up for your Uber account.

- Make sure uploaded images are clear and legible. Avoid using a camera's flash when photographing documents. Flash creates a glare that can obscure required information.

- Check that all 4 corners of your documents are visible in the uploaded photos.
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