If an incident involving a rider resulted in damage to your vehicle beyond normal wear and tear, please let us know here.
In some cases, you may be eligible for an inconvenience fee of up to $250 based on the extent and nature of the damage. We may also be able to assist you with an insurance claim.
To help us determine if you’re eligible, please submit:
An estimate/receipt must have the following details in order to be valid:
If you’re unable to meet these time requirements or the information provided is insufficient, you may be ineligible for an inconvenience fee.
If a rider made a mess in your vehicle that requires professional cleaning, please use the link below to request a cleaning fee.