Integrated Inventory On Uber Eats/ Postmates: Orders, Reconciliation, and Uber Eats Promotions FAQs

For more help with Integrated Inventory on Uber Eats & Postmates, visit one of the following articles:

• General FAQs
• Pricing Markup FAQs
• Order Management FAQs
• Store Settings FAQs
• Account Management and Support FAQs

Note: Please consult the key below for a relevant response to your inquiry.

• Overlapping: Retailers that are listed on each of the Uber Eats, Postmates, and Drizly marketplaces, but are not on Bring Your Own Courier. Drizly is powering their Uber Eats and Postmates inventory. These retailers have Uber-issued tablets to manage Uber Eats and Postmates orders.
• Uber Eats and Postmates Only: Retailers that only have a marketplace relationship with Uber Eats and Postmates. However, their Uber Eats and Postmates store inventory and hours will be powered via Drizly integrations.

Orders

Will orders come through Uber Eats, Postmates, or Drizly?

If your store is currently only on Uber Eats and Postmates, your store’s order management will continue to be supported through your Uber tablet.

Reconciliation

(Overlapping) If I’m on Uber Eats, Postmates, and Drizly, who will be my Account Manager?

Your point of contact doesn’t change with the inventory integration. As such, please continue to reach out to your Uber Eats, Postmates, and Drizly POCs with questions for each platform respectively.

Uber Eats Promotions

Will my Uber Eats or Postmates rate (MPF) change?

No, this integration will not affect your Uber Eats or Postmates MPF.