How are fares calculated?

In most cities, riders are offered an upfront price. Many data points go into calculating an upfront price, including the estimated trip time, distance from origin to destination, time of day, route, and demand patterns. It also includes tolls, taxes, surcharges, and fees (with the exception of wait time fees).

The upfront price you’re shown may change due to a number of circumstances, which may include adding stops, updating your destination, significant changes to the route or duration of the trip, or you pass through a toll that was not factored into your upfront price. In addition, you may incur wait time fees for the time you take to get to the car at the pickup or multi-stop fees for time spent at an on-trip stop.

Additionally, under certain circumstances, we may adjust your trip payment after a trip–for example, a driver notifies us that he or she paid the cash rate at a toll rather than the toll pass rate (which we use as the default reimbursement rate from the rider to the driver for all tolls).

If an upfront price is not honored, you will either be charged the minimum price or a price based on the measured time and distance for your trip, including any base rate, booking fee, surcharges, tolls, and other relevant factors such as a dynamic pricing charge.

You’ll always get a receipt for any trip price. If your final charge is different than the upfront price you agreed to, your receipt will explain why.

Please note that, as of August 10, 2022, multi-stop fees are not live in all US markets.

Post-trip prices

Some cities do not provide upfront prices. Instead, you’re charged either a minimum price or a price based on the time and distance for your trip’s route, which may include a base fare, a Booking Fee, surcharges, tolls, and dynamic pricing. Prices may vary by location, the vehicle option you select, and other factors.

  • Time and distance pricing does not apply to Uber Reserve, which is paid as an upfront fare.