My rider made me feel unsafe

If a rider’s words or actions affected your personal safety or ability to complete this trip, please let us know here. We will review and follow up with you.

We’re committed to the safety of everyone using the Uber platform. As a driver, you should never be made to feel that starting or completing a trip with a rider could put you in danger.

If you have this concern when you meet the rider at the pickup location, please explain to the rider that you are not comfortable starting the trip.

If you have this concern during a trip, end the trip immediately and politely explain to the rider why you made this decision.

To report rider behavior that you felt was rude or unpleasant but did not affect anyone’s safety, please select My rider was rude.