If you feel unsafe at any point after you accept a request, we suggest explaining to the rider that you don't feel comfortable and end the trip. Then, let us know about it here, and we'll follow-up with you right away.
If you ever feel that you are in danger, please contact law enforcement immediately.
If you felt threatened by a rider, if a rider had an incident involving law enforcement, or if a rider was physical with you in any way, let us know by filling out the form below.
If you'd like to report rider behavior that you felt was rude or unpleasant, but was not unsafe, select "My rider was rude" in the feedback options at the end of the trip.