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Vehicle Damage

Drivers maintain their vehicles in order to provide their riders with a safe, comfortable ride.

Riders are responsible for damage they cause to the interior or exterior of a vehicle, such as damage to upholstery or body components. Vehicle damage fees are paid in full to the vehicle's driver.

In the event you are charged a vehicle damage fee, you will receive an updated trip receipt. To dispute a vehicle damage fee, please navigate to Trip Issues and Refunds > I want a refund > I was charged a vehicle damage fee.

If you are charged for a cleaning fee, please use the link below for information