First, let’s make sure you’re in the right place.
Need help going online as a driver? Click here.
If you can’t go online as a delivery person, please check these common reasons.
It’s possible that you’re in an area with limited or unavailable cellular network coverage. Try heading to a different location with better coverage.
Try to uninstall and reinstall the app.
You may not be able to go online if:
Check your email (including spam folder) for “A Message From Uber” and the Inbox section of your app for any communications from Uber about why you’re unable to go online. Common reasons include:
If you’re still having issues after checking the points above, please chat with us below