I had a different issue with my fare

If you’d like to provide feedback related to Fares, Rates, and the Fees, you can submit your feedback directly in the app:

  • First go to Help, select Feedback, and select the category of feedback.
  • From there you can submit your feedback and suggestion in the space provided.
  • We’ll use your feedback to inform our priorities and introduce features to improve your experience.

Select your issue from the list below for a faster response.

If you don’t see your issue, use the form below to share the details of your trip.