I'm unable to go online (iOS)

If you are unable to go online, a few account issues may be stopping you.

Basic troubleshooting can be found below:

If you're still unable to go online after troubleshooting, share some info with us here.

Have you signed up more than once? If so, please list any email addresses you may have used. (Required)

What city and state are you trying to drive in? (Required)

What vehicle are you trying to drive with? (Required)

If you're seeing an error message, please upload a picture of it here.

Email address used for your Uber account

Writing in from United States

Help