My direct deposit is late or missing
Your weekly earnings are deposited to your bank account every Tuesday and should appear in your account every Wednesday, but deposits may be delayed due to bank processing times.
If you do not receive your earnings on Wednesday, you may consider checking that the banking information on your account is correct.
If you correct any banking information on your account, your earnings will deposit the following Tuesday.
As a reminder, earnings are calculated on a weekly cycle, which begins at 4:00am local time on Monday and goes to 4:00am the following Monday. Each day of the earnings cycle is broken down below:
- Monday: Old earnings cycle ends and the new one begins and payments are processed
- Tuesday: Your earnings are deposited directly into your bank account
- Wednesday: Your earnings should appear in your account
If you have not received your earnings in 3 business days and your banking information was correct, let us know here.