This page is for reporting missing or incorrect airport surcharge amount. If you have other issues with your fare, see these articles:
Riders are charged a surcharge or airport access fee for being picked up or dropped off in some airports. The fee is collected by Uber on your behalf and then reimbursed to you. It will show as both an addition and a deduction on your trip breakdown.
Please review your trip statement to check if an airport surcharge has been added to your fare.
If you did not receive the airport surcharge or the amount is incorrect, please let us know by selecting the toggle below:
Please select whether the trip is for domestic or international flight: