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Black Hourly / Premier Hourly FAQ

WHAT IS Black Hourly / Premier Hourly?

Black Hourly and Premier Hourly are new trip types that allow riders to book a trip for at least two hours, rather than to a specific destination. Instead of having to request individual one-way trips, riders can now make multiple stops within a trip.

HOW DO I REQUEST A Black Hourly / Premier Hourly TRIP?

Open up your app and click on the "Hourly" icon.
Select the amount of time you need.
Select either "Black Hourly" or "Premier Hourly," depending on the market.
You are able to click on the selected product for more details, including Hourly rates as well as mileage and time packages.
Enter and confirm your initial destination.
Acknowledge the screen that pops up, ensuring that you adhere to all Covid-19 safety protocols.

The insurance that Uber maintains on behalf of U.S. independent drivers operating on the Uber App is limited to commercial auto insurance. More details about that insurance can be found at the link below:
HOW DOES PRICING WORK?

Riders can request a trip for a set number of hours and miles, beginning at two hours. Riders will be charged a default per-hour rate based upon the estimated duration and distance of their trip rounded up to the nearest hour. Trips exceeding the requested number of hours will be charged an additional per-minute rate. Trips shorter than the requested number of hours will still be charged the minimum fare based on the hours selected when requesting the trip. If a trip exceeds the distance selected, riders will be charged an overage based on a per-mile rate specified in the app.

Surge pricing will apply to the first hour of an Hourly trip. If surge is in effect, the rate of the first hour will be higher than the default per-hour rate. Riders will see the rate with surge applied in the app.

Riders will be charged a $10 cancelation fee for any cancelations that occur 5 minutes after the trip is accepted while the driver is traveling to or waiting at the pickup spot. Riders will be charged a $20 cancelation fee for any cancelation by the driver if the rider is not at the pickup spot 15 minutes after the driver has arrived.

Riders will be charged a per-minute wait time fee prior to the trip start if the driver has arrived at the pickup spot and has been waiting for more than 5 minutes.

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