This page is used for reporting issues using your payment methods.
Please use one of the following options for :
Switch Payment source on last trip
I have an unknown charge that is shown as PENDING
I have an unknown charge that is NOT shown as PENDING
Switching between personal and business ride profiles
If you need help with a voucher
If you had a question about payments that wasn’t specifically addressed above, please let us know below and we’ll be happy to help.
The more information you can provide, the faster we’ll be able to help.