Merchant FAQs

I'm uncertain if customers can view my store on the Uber Eats app

I need to close my store temporarily

How do I update the hours that my store is available on the Uber Eats app?

How do I create a new menu or overhaul an existing one?

How do I add or delete a menu item?

How can I update the price of an item on my menu?

How can I update the photos on my store's menu?

How can I add a new category on my menu?

How can I add or update customizations for an item on my menu?

I'm having trouble logging into Uber Eats Orders

I need to reset my Uber Eats Orders password

How do I set up payment deposits?

I have a question about my self-serve marketing campaign

I want to opt into daily pay outs instead of weekly

I want to learn more about delivery, service, and marketplace fees

Taxes FAQ

How can I sell alcohol on the Uber Eats app?

I want to cancel an order

What happens if a customer cancels an order?

I want to offer a pickup option to customers

My store isn't getting enough orders

I forgot an item for an order

I want to pause incoming orders

How do I reinforce safe delivery behaviors with delivery people?

I'm having trouble connecting my Uber Eats iPad to wifi. What should I do?

Can I use Uber Eats Orders with a phone or personal tablet?

I'm having trouble connecting my Uber Eats Android tablet to wifi. What should I do?

I want to learn more about partnering my store with Uber Eats

I want to learn how to sign up for a partnership with Uber Eats