Follow the links below for articles on frequently asked questions.
Can’t find what you’re looking for? Try using the search feature at the top of the support site.
I'm uncertain if customers can view my store on the Uber Eats app
I need to close my store temporarily
How do I update the hours that my store is available on the Uber Eats app?
How do I create a new menu or overhaul an existing one?
How do I add or delete a menu item?
How can I update the price of an item on my menu?
How can I update the photos on my store's menu?
How can I add a new category on my menu?
How can I add or update customizations for an item on my menu?
I'm having trouble logging into Uber Eats Orders
I need to reset my Uber Eats Orders password
How do I set up payment deposits?
I have a question about my self-serve marketing campaign
I want to opt into daily pay outs instead of weekly
I want to learn more about delivery, service, and marketplace fees
How can I sell alcohol on the Uber Eats app?
I want to cancel an order
What happens if a customer cancels an order?
I want to offer a pickup option to customers
My store isn't getting enough orders
I forgot an item for an order
I want to pause incoming orders
How do I reinforce safe delivery behaviors with delivery people?
I'm having trouble connecting my Uber Eats iPad to wifi. What should I do?
Can I use Uber Eats Orders with a phone or personal tablet?
I'm having trouble connecting my Uber Eats Android tablet to wifi. What should I do?
I want to learn more about partnering my store with Uber Eats
I want to learn how to sign up for a partnership with Uber Eats
If you still can’t find your issue above, you can email us at firstname.lastname@example.org.