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    1. Home

    Common phone and app issues

    Can I use other apps or receive personal calls while online?
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    Unable to contact riders
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    Using other apps or getting calls while online
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    Why am I being asked to take a photo of myself?
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    The app is freezing or crashing in Android
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    The app is not making noise
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    Why is the app "Unable to Determine My Location"?
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    Why is my mobile phone hot?
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    What iOS version do I need to accept trips?
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    My phone won't charge
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    I had an issue downloading the app on Android
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    Downloading Uber app for Driver on iOS
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    The app is freezing or crashing iOS
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    I had an issue downloading the app on iOS
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    My phone says "Network Error"
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    Issue with pickup or drop off location
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    GPS route was incorrect
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    GPS did not load properly
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    How to call Uber support
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