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Common phone and app issues
Unable to contact riders
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Using other apps or getting calls while online
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The app is freezing or crashing in Android
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The app is not making noise
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Why is the app "Unable to Determine My Location"?
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Why is my mobile phone hot?
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What iOS version do I need to accept trips?
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Troubleshooting phone charging issues
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Android app download issue
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Downloading the Uber Driver app on iOS
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Troubleshooting app freezes or crashes (iOS)
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I had an issue downloading the app on iOS
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Fixing network errors
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How does Uber verify my photo?
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Uber photo verification process
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App or phone issues
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Pickup or drop off location issue
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GPS route was incorrect
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GPS did not load properly
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How to contact Uber Support
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iOS Driver app download
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Getting trip requests while on another trip
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Can I use other apps or receive personal calls while online?
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Troubleshooting Audio Issues
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Audio Issues
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